PRIVACY POLICY

Data Protection

Valentina Falchi Artistic Jewellery informs you that the personal data you provide at the time of the purchase by filling in the contact form or signing up for our newsletter will be treated exclusively by Valentina Falchi and her possible collaborators as responsible for this website.

The purpose of collecting and processing the requested personal data is to communicate with you in the event that you purchased on our website and to send you our publications, product and/or service promotions. The legitimation of data collection is granted through the consent of the user when filling in the required fields.

We inform you that the data provided will also be stored in Mailchimp (email marketing platform) servers. Mailchimp is covered by the EU-US Privacy Shield agreement. The agreement is available here, and it is approved by the European Data Protection Board.See Mailchimp Privacy Policy. In the event that the user does not provide the personal data marked as mandatory at the time of purchase or subscription could imply the not acceptance of the request.

The user is entitled to the right of access, rectification, restriction and erasure of data by sending a request to info@valentinafalchi.com.

When providing the data, the user should make sure to enter truthful and accurate information.

This website is intended for people over 18 years of age. If the user provides data for another person, we understand that you have express consent from that person and we will not be responsible for the possible damages that this could cause.

Payment Security

Valentina Falchi Artistic Jewellery uses a Secure Server (SSL). However, the user should always keep in mind that Internet security measures are not absolutely inviolable.

Acceptance and Consent

The user declares to have read the conditions personal data protection, accepting and consenting to the processing of the same by Valentina Falchi Artistic Jewelery in the manner and for the purposes indicated in this Privacy Policy.

Revocability

The consent to data processing can be revoked anytime by the user by sending a request to info@valentinafalchi.com

About Us

Our website is: http://pre.valentinafalchi.com.

What kind of personal data we collect and why we collect it?

Comments

When a user leaves a comment on the website, we collect the data shown in the comment form, as well as the visitor’s IP address and the browser’s user agent string in order to detect any spam.

An anonymous string created from your email address (also called “hash”) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After a comment is approved by the admin, the user’s profile image is visible to the other users as part of the comment.

Media

When uploading images to the web, the user should avoid uploading images with data related to any location (EXIF, GPS). The visitors of the website could download and extract any location data from the images uploaded.

Contact Form, Cookies

When leaving a comment on our site, the user can choose to save name, email address and website in cookies. This is for user’s convenience, so it won’t be necessary to fill in details again when leaving another comment. These cookies have a duration of one year.

When connecting to the website using an account, we will install a temporary cookie to determine if user’s browser accepts cookies. This cookie does not contain any personal data and will be deleted when the browser gets closed.

When logging in, we will also install other cookies to remember user’s login information and display options. Login cookies have a duration of 2 days, while display options cookies have a duration of 1 year. If the user selects the option “Remember me”, login will last for two weeks. When logging out from an account, the login cookies will be removed.

When editing or publishing an article, an additional cookie will be saved in user’s browser. This cookie does not contain any personal data, it simply indicates the ID of the article that has been edited or published. It has a duration of 1 day.

Embedded content from external websites

Articles on this site may include embedded content (i.e. videos, images, articles, etc.). Embedded content from external websites behaves in exactly the same way as if the user had visited the other website.

These websites may collect data about the user, use cookies, embed additional third-party tracking, and monitor the interaction with that embedded content, including tracking the interaction with embedded content when logging into that website using an account.

Analytics

When leaving a comment, the comment and its metadata are kept permanently. This helps us to automatically recognize and approve subsequent comments instead of keeping them in a moderation queue.

For registered users, we also store the personal information they provide in their user profile. All users can view, edit or delete their own personal information at any time (with the exception of changing their username). Website administrators can also view and edit that information.

We use Google Analytics to create statistics on who and how is accessing the website and from where. Google Analytics uses cookies to collect that data.

To comply with the law, Google includes an addendum to its terms of use: data processing amendment.The data we collect will be processed anonymously and the Data sharing option is disabled by default.

We do not use other Google services in combination with Google Analytics cookies.

We use Mailchimp to send our newsletters. Mailchimp is the world’s largest marketing automation platform and it is GDPR compliant. In Mailchimp we store only user’s email address and the data provided the user.

What are your data protection rights?

When using an account or leaving comments on our website, the user has the right to request an export file of the personal data we have collected.

The user can also request the erasure of the personal data, under certain conditions: There is some data that we are obliged to keep for administrative, legal or security purposes.

Where do we we send your data?

Comments from visitors may be analyzed by an automated spam detection service.

Using our online store (Woocommerce)

We collect information about the user during the checkout process on our online store.

What do we collect and store?

When a user visit our site, we keep track of:

  • The products you have viewed: we will use this information to show you products that you have recently viewed, for example
  • Location, IP address and browser type: we will use that information for purposes such as estimating taxes and shipping costs
  • Shipping address: we will ask you to provide this information so we can estimate the cost of shipping before you place an order, and then ship the order!

We also use cookies to track the content of the cart while you browse our site.

When you buy something, we ask you to provide information including your name, billing address, shipping address, email address, phone number, details about credit/debit card and optional information such as username and password. We will use that information for:

  • Send you information about your account and your orders
  • Respond to your requests, including refunds and claims
  • Process payments and avoid fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as tax calculations
  • Improve our offers
  • Send promotional messages, if you choose to receive them.

If you create an account we will store your name, address, email and phone number, and we will use that data to process payments and future orders.

We usually store your personal data during a certain period of time for the purpose of collection itself; after a certain period of time, we are not legally obliged to keep it stored. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address, billing and shipping addresses.

We also store comments or ratings, if you choose to leave them.

Personal or guest account?

If you create a personal account, we will store your data to offer the following benefits:

  • Personal account, to which you can access with your email and password.
  • Order history, multiple shipping addresses, tracking of the status of your purchases and wishlist.
  • You will not need to enter your details every time you purchase something.

If you place an order using a guest account, you will only need to enter your shipping information and select a payment method:

  • You will receive a link to track the order as a guest.
  • These data will not be recorded, so you will have to fill them in again if you place another order.
  • You will not see your order history, nor you will be able to save your shipping addresses or products in the wishlist.

Who on our team can access to your data?

Members of our team have access to the information you provide. For example, administrators and store managers can access:

  • Order information, such as items you purchased, date of the purchase and shipping information
  • Customer information such as your name, email address, billing and shipping information.

Members of our team need to have access to this information to help complete the orders, process refunds and support you.

What do we share with other parties?

We share information with transport and courier companies that we use to ship your orders and manage customer services.

Payments via PayPal

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including the information required to process or support the payment, such as the amount of the purchase and billing information.

For more information, please review PayPal Privacy Policy .

Payments by card via Stripe

By using this extension you may be storing personal data or sharing data with an external service. Learn more about how it works, including what you might want to include in your privacy policy.

 

We answer your questions

If you have other questions about our privacy policy, do not hesitate to contact us by clicking here. Thank You.