DATA PROTECTION

Valentina Falchi Artistic Jewellery informs you that the personal data you provide for the purchase, completing the contact form or subscribing to the newsletter will be used exclusively by Valentina Falchi and her collaborators as managers of this site. The purpose of the collection and processing of personal data that we request is to communicate with the user in the event that this has purchased on our site, send our publications, promotions of products and/or services. The legitimation takes place through the consent of the user when he completes the various fields. We inform you that the data you provide will also be found on the Mailchimp servers (email marketing provider). Mailchimp is based on the EU-US Privacy Shield agreement, whose information is available here, approved by the European Data Protection Board. See the Mailchimp privacy policy. Not entering your personal data that appear on the website as mandatory may result in the inability to fulfill your request. You can exercise your rights to access, rectify, limit and delete your data by sending your request to info@valentinafalchi.com.

Please provide truthful information by completing the contact forms with accuracy.

Please note that this site is intended for people over the age of 18. If you provide the details of another person, we will assume that the latter has consented to this. We are not responsible for any moral or material damage that the use of improper data may cause.

SAFETY

On Valentina Falchi Artistic Jewellery website we work with Secure Server (SSL). However, you should know that Internet security measures are not absolutely inviolable.

ACCEPTANCE AND CONSENT

The user declares to have read the conditions regarding the protection of personal data, accepting and consenting to their treatment by Valentina Falchi Artistic Jewellery in the manner and for the purposes indicated in this privacy statement.

REVOCABILITY

The consent given for the processing of data of the interested parties can be revoked at any time by sending it to info@valentinafalchi.com

WHO WE ARE

Our website address is: https://www.valentinafalchi.com.

WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT

COMMENTS

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

MEDIA

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

CONTACT FORMS

COOKIES

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

EMBEDDED CONTENT FROM OTHER WEBSITES

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

ANALYTICS

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

We use Google Analytics to receive statistics to know who, how and from where they visit us. Google Analytics uses cookies to collect this data. To comply with the law, Google includes an addition to its terms of use: data processing amendment. The data we collect will be treated anonymously and the option to share data (“Data Sharing”) is disabled. We do not use other Google services in combination with Google Analytics cookies.

We use Mailchimp to send our newsletters. MailChimp is the largest marketing automation platform in the world and complies with the GDPR. In Mailchimp we only store your e-mail address and, when you provide it, your name.

WHAT RIGHTS YOU HAVE OVER YOUR DATA

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

WHERE WE SEND YOUR DATA

Visitor comments may be checked through an automated spam detection service.

USING OUR STORE (WOOCOMMERCE)

We collect information about you during the checkout process on our store.

WHAT WE COLLECT AND STORE

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

WHO ON OUR TEAM HAS ACCESS

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, processes refunds and support you.

WHAT WE SHARE WITH OTHERS

We share information with the public company Correos, which helps us to send our orders and manage the services for you.

PAYMENTS

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

PAYMENTS WITH STRIPE

By using this extension, you may be storing personal data or sharing data with an external service. Learn more about how this works, including what you may want to include in your privacy policy.